Job Description

About the Company - Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow.

About the Role - ATS is actively hiring a Communications Specialist – Web Developer with TS/SCI w/ Polygraph supporting our Consulting and Analytics Division in Mclean, VA. This is an exciting opportunity to provide high-visibility impact on an evolving mission that requires a self-motivated, creative individual to work with a talented and dedicated team. The ideal candidate will have expertise in Strategic Communications and Joomla web development, ensuring effective digital engagement and content management.

Responsibilities

• Develop and distribute internal communications aligned with strategic messaging.
• Draft and publish workforce messages promoting FO events such as All Hands meetings.
• Gather and summarize key topics for the weekly newsletter to engage the workforce.
• Design and maintain websites that adhere to best practices, accessibility guidelines, and branding requirements.
• Build, modify, and enhance website functionality using Joomla, HTML, CSS, JavaScript, and other relevant technologies.
• Collaborate with stakeholders, designers, and technical teams to develop and update digital content.
• Create and implement visually appealing, user-friendly web pages and newsletters.
• Ensure compliance with Section 508, GDPR, CCCA, and other regulatory standards.
• Identify and resolve website issues, coordinating with IT and external vendors as needed.
• Monitor and analyze website performance using Google Analytics, reporting on key metrics.
• Gather content requirements and update web text, images, videos, and multimedia.
• Provide editorial quality control and support mass email distribution via EDGE Mass Email Tool.
• Format, design, and troubleshoot automated subscription emails in Joomla Acymailing, providing performance metrics.
• Work with FO staff to develop and deploy new communication strategies.
• Act as a technical liaison between users, managers, and developers.

Qualifications

• Active TS/SCI clearance with full-scope polygraph required
• Bachelor’s degree (four years of relevant experience may substitute in lieu of a degree) and fifteen (15) years or more experience; Masters and thirteen (13) years or more experience; PhD or JD and (10) years or more experience.
• Extensive experience in Strategic Communications and Joomla CMS web development
• Excellent verbal and written communication skills
• Strong project management skills; ability to manage multiple priorities under tight deadlines
• Creative mindset with a keen eye for design and user experience (UI/UX)
• Knowledge of website UX, accessibility compliance (Section 508, GDPR, CCCA)
• Strong analytical skills with a data-driven approach to content optimization
• Familiarity with Adobe Creative Suite (Illustrator, Photoshop, Acrobat)
• Proficiency in HTML, CSS, JavaScript, jQuery, GitHub
• Experience with SharePoint, WordPress, Microsoft Office Suite, Microsoft OneNote

Equal Opportunity Statement - Include a statement on commitment to diversity and inclusivity.

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