AnswerPro is a leading provider of inbound call center solutions, delivering exceptional customer support services 24/7 to a diverse range of clients. With a commitment to professionalism, efficiency, and innovation, AnswerPro plays a critical role in helping businesses stay connected with their customers.

The Administrative Assistant to the President will serve as a trusted gatekeeper, organizer, and operational partner to the President of AnswerPro. This role requires a highly organized, proactive, and detail-oriented professional who can handle a wide range of administrative and executive support tasks in a fast-paced environment. This is an in-office position in Omaha, Nebraska.

• Manage and maintain the President’s calendar, including scheduling meetings, appointments, and travel arrangements
• Screen and prioritize incoming emails, calls, and communications
• Prepare and edit correspondence, reports, presentations, and other documents
• Coordinate internal and external meetings, including agendas, minutes, and follow-up action items
• Assist with confidential and time-sensitive matters, exercising discretion and sound judgment
• Serve as a liaison between the President and internal teams, clients, and stakeholders
• Track and follow up on strategic initiatives, special projects, and operational tasks
• Organize and maintain digital and physical files for easy access and retrieval
• Support the preparation of materials for board meetings, executive updates, and performance reviews
• Perform general office management duties, including ordering supplies and coordinating vendor services

• 3+ years of experience in an executive or administrative support role, preferably in a call center, BPO, or customer service environment
• Exceptional organizational, communication, and interpersonal skills
• Strong attention to detail and ability to multitask effectively
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and digital productivity tools (e.g., Google Workspace, Zoom, Slack, Trello)
• High degree of professionalism and discretion with confidential information
• Self-starter with a proactive mindset and ability to anticipate needs
• Bachelor's degree preferred, but not required

• Work with a dynamic leadership team in a mission-driven company
• Flexible and supportive work environment
• Opportunities for growth and development
• Make an impact by supporting a company that values service, teamwork, and excellence