Job Description

Company Description

Sandy Vans builds luxury Sprinter Van conversions out of San Diego. Offerings include fully built custom Adventure Vans, van products, and van rentals. Our mission is to celebrate creativity, quality, and exploration, inspiring adventure and bringing custom style to every project. We are dedicated to providing each client with a unique, quality experience, valuing customer satisfaction above all. At Sandy Vans, we support each other and celebrate each project as an opportunity to create something remarkable.

Role Description

This is a full-time on-site role for a Product Specialist located in San Diego, CA. The Product Specialist will be responsible for providing detailed product information, assisting customers with inquiries, facilitating the sales process, and ensuring a high level of customer satisfaction. Day-to-day tasks will involve analytical problem-solving, effective communication with customers and the sales team, and working closely with production to ensure the delivery of high-quality products.

Responsibilities

• Collaborate with the sales team to identify opportunities for upselling and cross-selling.
• Provide comprehensive product support to customers via phone, email, and in-person interactions.
• Monitor stock levels; create and submit purchase orders for van parts, wood components, and retail items.
• Enter customer orders into our CRM/ERP , prepare quotes, and follow up on approvals.
• Coordinate with production and installation teams to confirm timelines and availability.
• Maintaining inventory management system & stock levels of SV accessories.
• Track open orders, generate status reports, and communicate updates to clients.
• Maintain vendor relationships—compare pricing, negotiate terms, and track deliveries.
• Update product catalogs, SKU listings, and inventory records in our system.
• Manage calendars and meeting logistics for Sales, Marketing, and the CEO.
• Keep lobby, common areas, and rental vans clean and guest‐ready.
• Perform light clerical work: data entry, filing, and document prep.
• Assist at company open‐houses or trade shows (occasional weekends), with extra pay and hands‐on sales exposure.

Qualifications

• Proficiency in Product Specialization and Sales
• Strong Analytical Skills for identifying and solving problems
• Excellent Communication and Customer Service skills
• Detail-oriented and able to manage time effectively
• Ability to work collaboratively in a team environment
• Previous experience in the automotive or customization industry is a plus
• Bachelor's degree in Business, Marketing, or related field preferred

Compensation & Benefits

Pay: $20/hr + Commission , Based on Experience

Benefits: 401(k) plan, Dental insurance, Health insurance

Schedule: Monday–Friday, 8‐hour day shifts (some weekends for events, optional)

Ready to join our team? Send your resume and a brief cover letter highlighting your customer‐service and sales experience to contact@sandyvans.com —we can’t wait to meet you!

Job Tags

Similar Jobs