Job Description

Customer Service Optical Apprentice needed

Would you love to solve problems to help people live better lives?  Our team needs a driven and dedicated professional to help our patients leave our office looking stylish in their perfect new pair of glasses. You’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more. This is not just some sales job, your role is to be an educator and a style consultant.  This is a full-time position offering the stability of a career in healthcare, where your BRILLIANT personality can shine!

NO Experience Needed:

Prior eyecare experience or ABOC can be a plus, but certainly not required. We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!  Our experience appreciation is reflected in salary, we welcome all experience levels (certifications) to apply.

Some of your duties will include:

-  Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription.

-   Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day.

-   Educating first-timers on how to use and take care of their glasses 

-   Troubleshooting prescription issues and miscellaneous repairs

-   Taking accurate measurements for all lens styles and prescriptions

-   Checking new glasses for fit and making adjustments

-   Billing insurance

-   Consistent training for optimal career growth ( expected and offered )

-   Educating patients on what their insurance and/or saving plans cover 

-   Keeping the optical space looking clean, neat and welcoming

-   Doing inventory, ordering, sending and receiving shipments

Skills required – If these sound like you, please apply!

-       You’re a natural problem solver, and hearing things like “these glasses don’t fit” or “I can’t get used to seeing with these things” gets you pumped up to work your magic.

-       You’re confident in making recommendations and connecting with people quickly and easily.

-   You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible.

-  Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.  

-   You can get along great with anybody, are full of energy and people feel charged up just being around you.

-   You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.

-   You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary.

-   You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.

About Us

Springboro Vision Center is an established and growing practice with additional locations in Mason and Lebanon. We're committed to making sure you're getting all the support and information you're looking for. You don't have to settle for less when it comes to the health of your eyes. Whether you have an eye health condition that needs treated or vision questions that need answers, we're here to help.

We offer (upon eligibility):

-        Healthcare and In-house Vision Benefits

-        401K 

-        PTO and paid holidays

-        Employee Bonus

-        Uniform Allowance

-        Upbeat, professional, and compassionate working environment

If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.

We value your time, so we’ll be back in touch with you very quickly.

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